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evyAI Knowledge Base

Troubleshooting

Two failure points cause almost every “it’s not working” moment. Check these first — in order:

flowchart TD
    A["evyAI isn't responding to the post I'm on"] --> B{"Did you refresh LinkedIn
AFTER opening the side panel?"}
    B -- "No" --> C["Refresh LinkedIn.
Click into a comment box again."]
    B -- "Yes" --> D{"Does the side panel title
say 'Comment'?"}
    D -- "No" --> C
    D -- "Yes" --> E{"Was your LAST click
inside the comment box?"}
    E -- "No" --> F["Click inside the comment box,
then hit Generate."]
    E -- "Yes" --> G["Still stuck? Come to office hours
or email hello@evyai.com"]
    C --> D

1. Refresh LinkedIn

Section titled “1. Refresh LinkedIn”

The side panel connects to LinkedIn when the page loads. If you opened or logged into the side panel after LinkedIn was already open, refresh LinkedIn. Then click into a comment on any post — the side panel title should say “Comment”. If it doesn’t: refresh and click into the post again.

2. Cursor focus

Section titled “2. Cursor focus”

evyAI generates into the field you last clicked. Before hitting Generate, make sure the last place you clicked was inside the comment box (or message box, or post editor). Clicked something else on the way? Click back into the box first.

Still stuck?

Section titled “Still stuck?”

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