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Sales and persuasion quotes

Influence, service and asking for the business. 19 quotes, each with where it was said.

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You can get everything in life you want if you will just help enough other people get what they want.
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Zig ZiglarSecrets of Closing the Sale (1984)
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The most important persuasion tool you have in your entire arsenal is integrity.
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Zig ZiglarAs quoted in Refining Your Style by Dave Stone (2004)
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People don't buy what you do; they buy why you do it.
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Simon SinekStart With Why (2009) and TEDx talk (2009)
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People are generally better persuaded by the reasons which they have themselves discovered than by those which have come into the mind of others.
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Blaise PascalPensees, 10, tr. W. F. Trotter
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You've got to start with the customer experience and work backwards to the technology.
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Steve JobsApple Worldwide Developers Conference (1997)
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There is only one valid definition of business purpose: to create a customer.
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Peter DruckerThe Practice of Management (1954)
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The aim of marketing is to make selling superfluous.
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Peter DruckerManagement: Tasks, Responsibilities, Practices (1973)
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Any customer can have a car painted any color that he wants so long as it is black.
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Henry FordMy Life and Work (1922)
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The consumer isn't a moron; she is your wife.
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David OgilvyConfessions of an Advertising Man (1963)
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When I write an advertisement, I don't want you to tell me that you find it 'creative.' I want you to find it so interesting that you buy the product.
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David OgilvyOgilvy on Advertising (1983)
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Always hold your sales meetings in rooms too small for the audience, even if it means holding them in the WC.
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David OgilvyOgilvy on Advertising (1983)
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Your most unhappy customers are your greatest source of learning.
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Bill GatesBusiness @ the Speed of Thought (1999)
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Put the customer first. Invent. And be patient.
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Jeff BezosInterview, The Washington Post (2013)
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Exceed your customers' expectations. If you do, they'll come back over and over.
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Sam WaltonSam Walton: Made in America (1992)
Widely attributed
There is only one boss. The customer.
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Learn to sell. Learn to build. If you can do both, you will be unstoppable.
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Naval RavikantHow to Get Rich (without getting lucky), Twitter thread (2018)
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Make something people want.
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Paul GrahamY Combinator motto, from his essay Be Good (2008)