Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton: Made in America (1992)
Exceed your customers' expectations. If you do, they'll come back over and over.
Sam Walton: Made in America (1992)
Celebrate your successes. Find some humor in your failures. Don't take yourself so seriously.
Sam Walton: Made in America (1992)
Listen to everyone in your company. And figure out ways to get them talking.
Sam Walton: Made in America (1992)
Control your expenses better than your competition.
Sam Walton: Made in America (1992)
There is only one boss. The customer.