There is only one valid definition of business purpose: to create a customer.
The Practice of Management (1954)
The aim of marketing is to make selling superfluous.
Management: Tasks, Responsibilities, Practices (1973)
The purpose of an organization is to enable common men to do uncommon things.
Management: Tasks, Responsibilities, Practices (1973)
Success always obsoletes the very behavior that achieved it.
Management: Tasks, Responsibilities, Practices (1973)
The only thing we know about the future is that it is going to be different.
Management: Tasks, Responsibilities, Practices (1973)
Plans are only good intentions unless they immediately degenerate into hard work.
Management: Tasks, Responsibilities, Practices (1973)
A superior who works on his own development sets an almost irresistible example.
Management: Tasks, Responsibilities, Practices (1973)
Executives do many things in addition to making decisions. But only executives make decisions.
Management: Tasks, Responsibilities, Practices (1973)
Time is the scarcest resource, and unless it is managed nothing else can be managed.
The Effective Executive (1966)
There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
Managing for Business Effectiveness, Harvard Business Review (1963)
A manager's task is to make the strengths of people effective and their weakness irrelevant.
Managing for the Future (1992)
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
Foreword, The Leader of the Future (1996)
Management has authority only as long as it performs.
Management: Tasks, Responsibilities, Practices (1973)