There is only one boss. The customer.
SW
Sam Walton1918-1992
About Sam Walton
Founder of Walmart and Sam's Club. (1918-1992)
More from Sam Walton
- Swim upstream. Go the other way. Ignore the conventional wisdom.Sam Walton: Made in America (1992)
- Exceed your customers' expectations. If you do, they'll come back over and over.Sam Walton: Made in America (1992)
- Celebrate your successes. Find some humor in your failures. Don't take yourself so seriously.Sam Walton: Made in America (1992)
- Listen to everyone in your company. And figure out ways to get them talking.Sam Walton: Made in America (1992)
- Control your expenses better than your competition.Sam Walton: Made in America (1992)
More quotes on sales and persuasion
- The consumer isn't a moron; she is your wife.David Ogilvy
- When I write an advertisement, I don't want you to tell me that you find it 'creative.' I want you to find it so interesting that you buy the product.David Ogilvy
- Always hold your sales meetings in rooms too small for the audience, even if it means holding them in the WC.David Ogilvy
- Your most unhappy customers are your greatest source of learning.Bill Gates
- Put the customer first. Invent. And be patient.Jeff Bezos
- Telephone, telegraph, tell a woman.Estée Lauder
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