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Communication quotes

Listening, speaking and being understood. 82 quotes, each with where it was said.

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The most important persuasion tool you have in your entire arsenal is integrity.
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Zig ZiglarAs quoted in Refining Your Style by Dave Stone (2004)
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The quality of your life is the quality of your communication.
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Tony RobbinsUnlimited Power (1986)
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To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.
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Tony RobbinsUnlimited Power (1986)
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You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
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Dale CarnegieHow to Win Friends and Influence People (1936)
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When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion.
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Dale CarnegieHow to Win Friends and Influence People (1936)
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Remember that a person's name is to that person the sweetest and most important sound in any language.
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Dale CarnegieHow to Win Friends and Influence People (1936)
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Begin with praise and honest appreciation.
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Dale CarnegieHow to Win Friends and Influence People (1936)
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Monotony is poverty, whether in speech or in life.
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Dale CarnegieThe Art of Public Speaking (1915)
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Most people do not listen with the intent to understand; they listen with the intent to reply.
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Stephen R. CoveyThe 7 Habits of Highly Effective People (1989)
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Seek first to understand, then to be understood.
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Stephen R. CoveyThe 7 Habits of Highly Effective People (1989), Habit 5
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In the last analysis, what we are communicates far more eloquently than anything we say or do.
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Stephen R. CoveyPrinciple-Centered Leadership (1992)
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Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it.
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Stephen R. CoveyPrinciple-Centered Leadership (1992)
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Shame hates to have words wrapped around it. If we talk about it, it loses its grip on us.
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Brené BrownUniversity of Houston, Pride Stories profile
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Clear is kind. Unclear is unkind.
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Brené BrownDare to Lead (2018)
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Very few people or companies can clearly articulate WHY they do WHAT they do.
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Simon SinekStart With Why (2009)
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Content is king, but context is God.
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Gary VaynerchukJab, Jab, Jab, Right Hook (2013)
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A person's success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.
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Tim FerrissThe 4-Hour Workweek (2007)
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Discourage litigation. Persuade your neighbors to compromise whenever you can. Point out to them how the nominal winner is often a real loser, in fees, expenses, and waste of time.
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Abraham LincolnNotes for a Law Lecture (c. 1850)
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It is better to offer no excuse than a bad one.
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George WashingtonLetter to Harriet Washington (1791)
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There is not a truth existing which I fear or would wish unknown to the whole world.
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Thomas JeffersonLetter to Henry Lee (1826)
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Be sincere, be brief, be seated.
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Franklin D. RooseveltAdvice to his son James on public speaking, as quoted in Basic Public Speaking (1963)
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Let us never negotiate out of fear. But let us never fear to negotiate.
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John F. KennedyInaugural Address (1961)
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May we never confuse honest dissent with disloyal subversion.
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Dwight D. EisenhowerAddress at the Columbia University National Bicentennial Dinner (1954)
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Peace is not the absence of conflict, but the ability to cope with conflict by peaceful means.
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Ronald ReaganCommencement Address at Eureka College (1982)
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When they go low, we go high.
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Michelle ObamaDemocratic National Convention speech (2016)
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Broadly speaking, short words are best, and the old words, when short, are best of all.
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Winston ChurchillSpeech on receiving the London Times Literary Award (1949)
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If you want to make peace with your enemy, you have to work with your enemy. Then he becomes your partner.
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Nelson MandelaLong Walk to Freedom (1994)
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To suppress free speech is a double wrong. It violates the rights of the hearer as well as those of the speaker.
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Frederick DouglassA Plea for Free Speech in Boston (1860)
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Fight for the things that you care about, but do it in a way that will lead others to join you.
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Ruth Bader GinsburgRemarks on receiving the Radcliffe Medal (2015)
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We realise the importance of light when we see darkness. We realise the importance of our voice when we are silenced.
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Malala YousafzaiSpeech to the United Nations Youth Assembly (2013)
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If A is success in life, then A = x + y + z. Work is x, play is y and z is keeping your mouth shut.
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Albert EinsteinSaid to Samuel J. Woolf, Berlin (1929)
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Truth is ever to be found in simplicity, and not in the multiplicity and confusion of things.
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Isaac NewtonRules for methodizing the Apocalypse, manuscript
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The scientists of today think deeply instead of clearly. One must be sane to think clearly, but one can think deeply and be quite insane.
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Nikola TeslaModern Mechanics and Inventions (1934)
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For a successful technology, reality must take precedence over public relations, for nature cannot be fooled.
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Richard FeynmanRogers Commission Report on the Challenger disaster, Appendix F (1986)
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Extraordinary claims require extraordinary evidence.
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Carl SaganCosmos, episode 12 (1980)
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Books break the shackles of time. A book is proof that humans are capable of working magic.
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Carl SaganCosmos, episode 11 'The Persistence of Memory' (1980)
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Names and attributes must be accommodated to the essence of things, and not the essence to the names, since things come first and names afterwards.
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Galileo GalileiQuoted in Stillman Drake, Discoveries and Opinions of Galileo (1957)
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Change happens by listening and then starting a dialogue with the people who are doing something you don't believe is right.
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Jane GoodallQuoted in Do Animals Have Rights? (2008)
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Some of the greatest poetry is revealing to the reader the beauty in something that was so simple you had taken it for granted.
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Neil deGrasse TysonInterview with Stephen Colbert, Montclair Kimberley Academy (2010)
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Reprove your friend in secret and praise him openly.
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Leonardo da VinciThe Notebooks of Leonardo da Vinci, tr. Richter (1883)
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Any one can get angry, that is easy... but to do this to the right person, to the right extent, at the right time, with the right motive, and in the right way, that is not for every one, nor is it easy.
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AristotleNicomachean Ethics, Book II, tr. W. D. Ross
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There is no greater evil one can suffer than to hate reasonable discourse.
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SocratesPlato, Phaedo 89d
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The superior man is modest in his speech, but exceeds in his actions.
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ConfuciusAnalects, Book XIV, tr. James Legge
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He who knows does not speak; he who speaks does not know.
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Lao TzuTao Te Ching, Chapter 56
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If it is not right, do not do it; if it is not true, do not say it.
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Marcus AureliusMeditations, Book XII
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To subdue the enemy without fighting is the acme of skill.
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Sun TzuThe Art of War, Chapter III
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The secret of being a bore is to tell everything.
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VoltaireSept Discours en Vers sur l'Homme (1738)
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Be scrupulously truthful, even if the truth is inconvenient, for it is more inconvenient when you try to conceal it.
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Bertrand Russell'A Liberal Decalogue', New York Times Magazine (1951)
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People are generally better persuaded by the reasons which they have themselves discovered than by those which have come into the mind of others.
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Blaise PascalPensees, 10, tr. W. F. Trotter
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The last thing one settles in writing a book is what one should put in first.
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Blaise PascalPensees, 19, tr. W. F. Trotter
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I would have written a shorter letter, but I did not have the time.
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Blaise PascalProvincial Letters, Letter XVI (1657), loose translation
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Criticize by category, praise by name.
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Warren BuffettInterview, CNBC (2019)
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The consumer isn't a moron; she is your wife.
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David OgilvyConfessions of an Advertising Man (1963)
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Never write an advertisement which you wouldn't want your own family to read.
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David OgilvyConfessions of an Advertising Man (1963)
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On the average, five times as many people read the headline as read the body copy.
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David OgilvyConfessions of an Advertising Man (1963)
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Unless your advertising contains a big idea, it will pass like a ship in the night.
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David OgilvyOgilvy on Advertising (1983)
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When I write an advertisement, I don't want you to tell me that you find it 'creative.' I want you to find it so interesting that you buy the product.
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David OgilvyOgilvy on Advertising (1983)
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Viewers have a way of remembering the celebrity while forgetting the product.
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David OgilvyOgilvy on Advertising (1983)
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At 60 miles an hour the loudest noise in this new Rolls-Royce comes from the electric clock.
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David OgilvyRolls-Royce print advertisement headline (1958)
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Whatever anybody says or does, assume positive intent.
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Indra NooyiThe Best Advice I Ever Got, Fortune (2008), passing on her father's advice
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If we start acknowledging what the real issues are, we can solve them. It's not that hard.
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Sheryl SandbergNow Is Our Time, Harvard Business Review (2013)
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Listen to everyone in your company. And figure out ways to get them talking.
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Sam WaltonSam Walton: Made in America (1992)
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The difference between the almost right word and the right word is really a large matter, 'tis the difference between the lightning-bug and the lightning.
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Mark TwainLetter to George Bainton (October 15, 1888)
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Get your facts first, and then you can distort them as much as you please.
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Mark TwainInterview by Rudyard Kipling, From Sea to Sea (1899)
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There is only one thing in the world worse than being talked about, and that is not being talked about.
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Oscar WildeThe Picture of Dorian Gray (1890), ch. 1
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The truth is rarely pure and never simple.
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Oscar WildeThe Importance of Being Earnest (1895), Act I
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All you have to do is write one true sentence. Write the truest sentence you know.
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Ernest HemingwayA Moveable Feast (1964)
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We die. That may be the meaning of life. But we do language. That may be the measure of our lives.
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Toni MorrisonNobel Lecture (December 7, 1993)
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Definitions belonged to the definers, not the defined.
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Toni MorrisonBeloved (1987)
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Grown-ups never understand anything by themselves, and it is tiresome for children to be always and forever explaining things to them.
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Antoine de Saint-ExupéryThe Little Prince (1943)
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If liberty means anything at all, it means the right to tell people what they do not want to hear.
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George OrwellThe Freedom of the Press, proposed preface to Animal Farm (1945)
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Never use a long word where a short one will do.
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George OrwellPolitics and the English Language (1946)
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If it is possible to cut a word out, always cut it out.
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George OrwellPolitics and the English Language (1946)
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Music expresses that which cannot be said and on which it is impossible to be silent.
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Victor HugoWilliam Shakespeare (1864), Part I, Book II, ch. 4
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No matter what, people are going to like you or not like you. So be authentic, and let them like you or not for who you actually are.
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Kobe BryantThe Mamba Mentality: How I Play (2018)
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Poetry surrounds us everywhere, but putting it on paper is, alas, not so easy as looking at it.
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Vincent van GoghLetter to Theo, The Hague (March 18, 1883)
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If you want to make a recipe for making a writer, have them feel a little out of place everywhere, have them be an observer kind of all the time.
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Lin-Manuel MirandaInterview, NPR (December 26, 2017)
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People have forgotten how to tell a story.
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Steven SpielbergInterview, Rolling Stone (January 26, 1978)