Your most unhappy customers are your greatest source of learning.
BG
Bill GatesBusiness @ the Speed of Thought (1999)
About Bill Gates
Cofounder of Microsoft and cochair of the Gates Foundation. (b. 1955)
More from Bill Gates
- Success is a lousy teacher. It seduces smart people into thinking they can't lose.The Road Ahead (1995)
- We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.The Road Ahead (1996 edition)
- It helps to set ambitious goals and commit to meeting them.How to Avoid a Climate Disaster (2021)
More quotes on learning and wisdom
- Practice yourself, for heaven's sake, in little things; and thence proceed to greater.Epictetus
- It is impossible for anyone to begin to learn that which he thinks he already knows.Epictetus
- If you would be a good reader, read; if a writer, write.Epictetus
- If you know others and know yourself, you will not be imperiled in a hundred battles.Sun Tzu
- God turns you from one feeling to another and teaches by means of opposites, so that you will have two wings to fly, not one.Rumi
- Sell your cleverness and buy bewilderment.Rumi
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