Most people do not listen with the intent to understand; they listen with the intent to reply.
SR
Stephen R. CoveyThe 7 Habits of Highly Effective People (1989)
About Stephen R. Covey
American educator and author of The 7 Habits of Highly Effective People. (1932-2012)
More from Stephen R. Covey
- The key is not to prioritize what's on your schedule, but to schedule your priorities.The 7 Habits of Highly Effective People (1989)
- Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.The 7 Habits of Highly Effective People (1989)
- To learn and not to do is really not to learn. To know and not to do is really not to know.The 7 Habits of Highly Effective People (1989)
- Seek first to understand, then to be understood.The 7 Habits of Highly Effective People (1989), Habit 5
- Begin with the end in mind.The 7 Habits of Highly Effective People (1989), Habit 2
- Trust is the glue that holds everything together.First Things First (1994)
More quotes on communication
- Brevity is the soul of wit.William Shakespeare
- All you have to do is write one true sentence. Write the truest sentence you know.Ernest Hemingway
- We die. That may be the meaning of life. But we do language. That may be the measure of our lives.Toni Morrison
- Definitions belonged to the definers, not the defined.Toni Morrison
- Grown-ups never understand anything by themselves, and it is tiresome for children to be always and forever explaining things to them.Antoine de Saint-Exupéry
- If liberty means anything at all, it means the right to tell people what they do not want to hear.George Orwell
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