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Fred Reichheld

Fred Reichheld

Bain & Company

Bain Fellow, New York Times Best-selling Author/Speaker on Loyalty, CX, Customer...

156.8K followers United States
Business LeadersConsultantsExecutives & C-Suite
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About Fred Reichheld

Named by The Economist as the "high priest" of loyalty, Fred Reichheld is the creator of the Net Promoter System℠ (NPS®)...

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